Return and Refund Policy

---

Effective Date: 01 October 2023

1. Acceptance of Terms

By purchasing and using vegan protein and vegan fiber products ("Products") from FitSis, LLC ("we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not purchase or use our Products.

2. Product Information

2.1. Product Descriptions: We make every effort to provide accurate and up-to-date information about our Products. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions and information.

2.2. Dietary Considerations: Our vegan protein and vegan fiber products are intended for individuals following a plant-based diet. It is your responsibility to ensure that our Products are suitable for your dietary needs and restrictions.

3. Orders and Purchases

3.1. Ordering Process: To purchase our Products, you must complete the ordering process and provide accurate and complete information, including payment details.

3.2. Pricing: Product prices are subject to change without notice. We reserve the right to modify or discontinue Products at any time.

3.3. Payment: Payment for Products is processed through secure third-party payment processors. By making a purchase, you consent to the collection and processing of payment data.

4. Shipping and Delivery

4.1. Shipping Information: We will make every effort to ship Products to the address provided during the ordering process. It is your responsibility to ensure that the shipping address is accurate.

4.2. Delivery Timeframes: Estimated delivery timeframes are provided for your convenience but are not guaranteed. Delays may occur due to circumstances beyond our control.

4.3. Shipping Fees: Shipping fees are determined based on your location and the shipping method selected during the ordering process.

5. Returns and Refunds

5.1. Return Policy: We offer a return policy for our Products. You may return Products within 7 days of receipt, provided they are in the original, unopened, and unworn condition.

5.2. Reason for Return: Returns are accepted for reasons such as damaged or incorrect Products. Please contact our Customer Service to initiate a return and provide a reason for the return.

5.3. Process for Return: To initiate a return, please contact our Customer Service at info@fitsis-llc.com or (940) 242-1483. Our team will guide you through the return process.

5.4. Process of Refund: Refunds will be processed within 5 business days after receiving and inspecting the returned Products. Refunds will be issued using the same payment method used for the original purchase. Please refer to our full Return and Refund Policy for detailed information.

6. Disclaimer of Warranties

6.1. Our Products are provided "as is" and "as available" without warranties of any kind, either express or implied. We make no representations or warranties regarding the suitability, efficacy, or safety of our Products for your specific needs.

7. Limitation of Liability

To the fullest extent permitted by applicable law, FitSis, LLC and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising from the purchase or use of our Products.

8. Health and Nutrition

Our vegan protein and vegan fiber Products are dietary supplements and should not be considered a substitute for a balanced and varied diet. We recommend consulting with a healthcare professional before starting any new dietary regimen or using our Products, especially if you have specific health concerns or conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Texas, without regard to its conflict of law principles.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions or our Return and Refund Policy, please contact us at:

FitSis, LLC 

Customer Service Email: info@fitsis-llc.com

Customer Service Phone: (940) 242-1483